Overview
MonieBox processes data to deliver core platform functions, protect account integrity, support users, and improve reliability. By using MonieBox, you agree to this policy and related terms.
Data We Collect
Data you provide
- Account credentials and profile identifiers.
- Support messages and attached diagnostic details.
- Optional preference settings provided in-app or on the website.
Data collected automatically
- Device and environment metadata required for compatibility checks.
- Session diagnostics, crash context, and playback stability events.
- Page-level usage analytics for navigation and support funnel optimization.
How Data Is Used
- Authenticate sessions and secure account access.
- Operate service features and maintain product reliability.
- Resolve support tickets and investigate service incidents.
- Detect abuse, fraud, and policy violations.
- Send essential operational and legal notices.
Retention and Security
We retain data only as needed for operations, legal obligations, dispute handling, and service security. Administrative and technical safeguards are applied to reduce unauthorized access or misuse.
Your Rights
- Request access to personal data related to your account.
- Request correction of inaccurate information.
- Request deletion subject to legal and operational constraints.
- Contact us to raise privacy or data governance questions.
Requests can be sent to me@moniebox.shop.